chivalry

Main FAQS

• Why should I buy from Chivalry?

  We do not sell the cheapest products but strive to give the best value for your money. Please compare our products with others and make wise decision, using the insides I shared from the other FAQ "What should I look for when buying alloy Canopy/Tray/Toolbox?"

• What should I look for when buying alloy Canopy/Tray/Toolbox?

  Others may not tell you (at least not promptly), but here they are: 1, Workmanship. We strongly recommend you to come to stores and look by your own eyes. Make sure the products have good welding, look sturdy and neat. For example, check if a door is whobbling by twisting it, or check it's bended with straight edges etc. 2, Thickness of the alloy Plates. This matters a lot! Some sellers do "overstate" about It so measure it yourself. 3, Materials Used. Aluminium is different to Aluminium, and you can not tell unless you are a specialist.

• What are the differences between aluminium types, and what does Chivalry use?

  An overview of the different alumium (or rather "alloy") series (or "Grade") is listed below: 1000 series: the purest commercial aluminium grades, containing at least 99% pure aluminium."1060" is the most common. we wouldn't even call it "alloy" and yet lots of our competitors do use it and you don't know if not asking, and very hard to tell with bare eyes esp. under powder coated surface!   2000 series: alloyed with copper for increased strength, and is often used for aircraft and aerospace industries. 3000 series: these alloys contain manganese, and are often used for chemical and food equipment, and buildings. 4000 series: these alloys are wrought with silicon, lowering their melting point. 5000 series: is what Chivalry use across all our products!. known as ‘marine grade’ aluminium, is alloyed with magnesium, corrosion resistant but non-heat treatable, hence it is widely used in fabrication such as transportation, tanks, vessels and bridges. "5052" is the most common. 6000/7000 series: less common and used in special applications such as aircraft and aerospace

• Do you meanufacture in AU or Import?

  Others may claim "Australian Made" but in fact import 99% parts and then stick a Tag on it, or try to confuse you with "Australian Owned", so do ask them. We do import majority of products from our OWN factories overseas. We can not float as a business using 100% local Australian workers to manufacture everything in here as we are not selling the Ferrari of the canopies, but affordable & good quality stuff so YOU as customer get best value out of it. As far as we know, majority of the players in this market do imports, even the top-ends, only a handful exceptions for which you do need to pay a lot more.

• What's the difference between Aluminium and Alloy?

  Without wanting to go into all the specifics of a high school science lesson, aluminium is "pure" metal with many commercial applications. It's lightweight but remarkably durable and it can be formed into all sorts of shapes. By contrast, alloys are created from blends of a range of different metals — it's a catch-all term to describe a substance that's created from more than one metal. Nickel, pewter and stainless steel are all common alloys. Stainless steel, for example, can be used to make excellent toolboxes and other storage — but the end results will be substantially heavier than your average aluminium toolboxes. In turn, that puts more hard wear on your vehicle and costs you more in fuel and repairs. So though alloys have a huge amount of day-to-day applications, we deliberately use aluminium to create our toolboxes. We feel it combines various properties that make it ideal for lightweight — but rugged — toolboxes that can stand up to hard use.

• Where do you ship to?

  We proudly ship nationwide, orders can either be picked up from a local depot or shipped to your nearest industrial estate. • Our physical stores are based right across the country, with warehouses in • Sydney:42 Lisbon Street, Fairfield East, • Melbourne:145-147 Atlantic Drive, Keysborough, • Perth:22 Sarich Court Osborne Park, there is sure to be a store near you!

• Can you make Custom Designs?

  Yes we do. Please go to our custom order page via the menu at page top and submit a form there to kick off the process. Please note that 1, it does take much longer to be ready (contact us to quote it) 2, it does cost more to do tailor made 3, it is better to communicate clearly what you want to start with, drawings (even hand sketches) do talk better

• What UTE / vehicles do your tray and canopy fit?

  You'll find our products fit with majority of the local Australian selling UTE vehicles. Note some of the trays & canopies are 1800mm range (1780mm for example), and some are WIDE (like 1860mm or 1900mm) so please make sure you select the right ones based on your vehicle type. I like slightly wider Trays but it's completely up to you. Mind that Ford Ranger 2022+ (and VW Amarok) should really go for wider ones.

• How can I install a canopy on my UTE?

  Installing a canopy on your UTE is a seamless process with Chivalry Tray & Canopy. Our canopies are designed for user-friendly installation, and we provide comprehensive guidelines to ensure a smooth setup.
  For those seeking professional assistance, we collaborate with reputable installers across Australia. Transform your UTE into a versatile powerhouse effortlessly and explore the best UTE canopy in Australia with our user-friendly installation process.

• What's the purpose of a canopy drawer slide?

  Ever struggled with accessing items in your canopy? The canopy drawer slide is the solution you've been looking for. This ingenious accessory allows you to pull out drawers effortlessly, providing easy access to your tools and equipment. No more rummaging through the entire canopy to find what you need. Make your UTE more efficient and organised with our canopy drawer slide — a small addition that makes a big difference.

• Should I get an under tray toolbox?

  Considering an under tray toolbox for your UTE? Under tray toolboxes are a practical addition, offering secure storage without compromising valuable tray space. Whether you're a tradesperson needing quick access to tools or an outdoor enthusiast with gear to stow away, an under tray toolbox is a versatile solution. If you think you fit this description, explore our range of under tray toolboxes today to find the perfect fit for your needs.

• What is the return and refund policy of Chivalry?

  As the premier aluminium UTE canopy manufacturer, Chivalry takes pride in delivering products that meet and exceed your expectations. In the rare event of a defect, please do not hesitate to contact us. Our return and refund policy is designed to address any concerns you may have. We believe in transparent and customer-friendly policies, ensuring a smooth process for returns and refunds. Your satisfaction is our priority.

• Are there warranties for products bought from Chivalry?

  When you choose Chivalry, you're choosing reliability and durability. We stand by the quality of our products, which is why all items coming out of our product line go through a thorough and accountable quality assurance process. To provide you with additional peace of mind, we offer a standard 24-month warranty on our UTE canopies, trays, toolboxes and camping canopies. That's our commitment to delivering products that go beyond the standard.

• How do I clean and maintain an aluminium toolbox from Chivalry?

  Ensuring the longevity and pristine appearance of your Chivalry aluminium toolbox is a breeze. Simply follow the cleaning guidelines outlined in our product manual, or reach out to our customer support for detailed instructions. Regular cleaning with mild soap and water will keep your toolbox looking as good as new, ready to tackle any challenge.

• Does Chivalry offer special deals or discounts on its products?

  At Chivalry, we understand the value of a good deal. That's why we occasionally offer special deals and discounts on our high-quality UTE canopies, trays, toolboxes and accessories. Keep an eye on our website or get in touch with our sales team to stay informed about the latest promotions. We believe in providing our customers with not just top-notch products, but also great value for their money.

• Can I view your items in-store?

  If you’re looking for aluminium UTE canopies in Australia, please visit one of our three warehouses located in Sydney, Melbourne and Perth. While you can easily order our products from our online shop, you can witness the superior quality of our UTE canopies in Australia first-hand at our warehouses.
  
  Our friendly and knowledgeable staff are ready to assist you, providing insights and guidance to help you make an informed decision. Take advantage of the in-store experience to explore the craftsmanship, durability and versatility of our products.

• What makes Whale Tail Locks different from other locks?

  Discover the difference with Whale Tail Locks — a signature feature of Chivalry Tray & Canopy. What sets these locks apart is their premium quality and innovative design. Engineered for camper trailers, canopies, toolboxes and caravans, Whale Tail Locks boasts a key and padlocking feature for enhanced security. The rear fixing adds to the aesthetics, while the compression feature pulls the door in tighter, ensuring superior dust and water protection. You can also add rods to the eyelets for a three-point locking system, making Whale Tail Locks the premier canopy lock.

• What is the purpose of a dog box?

  A dog box serves as a secure and comfortable space for transporting dogs in your UTE. Our dog boxes are crafted with the same precision and quality as our canopies, ensuring durability and safety. Designed to provide a safe environment for your furry companions during transportation, our dog boxes are a valuable addition for pet owners and working professionals alike. Choose reliability and security with Chivalry's purpose-built dog boxes.

• What accessories can I add to my canopy?

  Enhance the functionality of your UTE canopy with our range of thoughtfully designed accessories. From spare wheel holders and canopy jack-off leg sets to trundle trays and ladder racks, our accessories are crafted to complement your canopy and cater to your specific needs. Explore the possibilities and customise your UTE canopy to suit your lifestyle and work requirements.